Frequently Asked Questions (FAQs)

Q: Are these goods Authentic?

A:They are NOT the actual authentic products of the respected manufacturer's (To learn more: Read our Disclaimer). Even though all of our goods have the proper labeling in all the correct places, lining, locks and keys (where applicable) and high quality hardware for an enhanced authentic look that closely resembles the original. They are simply intended to be used for entertainment or educational and novelty purposes only.

Q: What Are Replica Goods?

A: Replica Goods are products that are modeled as the original. There are many Grades of replica, depending on the material and workmanship. All of our SUPER quality replica goods are the absolute best quality replicas available on the market.

Q: What are they made from?

A: The majority of our goods are made with very high quality leather, unless otherwise indicated. For example, all our designer handbags replicas are made with high quality with real leather handles, straps and trim. All of our SUPER quality items have oxidized leather that will turn that dark honey color Louis Vuitton is so famous for. All replicas handbags styles are from very high quality leather, most replicas may be made with a leather-like material that is virtually indistinguishable from real leather, yet is more affordably priced.

Q: Why would I want to purchase a replica goods?

A: There are many answers to that question. For most people, it is because they want to look good, but simply can't afford it. For other people, it is because they want to have a wide variety of bags in their closet, for any occasion. Again, it is meant for fashion purposes and not for you to try to fool anybody.

Q: Why buy from us?

A: Professional customer service.

High quality products.

All prices are according to quality.

Actual copy and correct information about all of our products.

Professional packing and handling.

Proven shipping methods.

All packages are insured.

We offer discount opportunities (Value deals, and Clearance).

All items are inspected before shipment.

We offer a RETURN\EXCHANGE POLICY.

Q: Lets say I am buying from you, and I find another guy selling the same thing you have in all details for less?

A: Please let us know. We will try to match or come close to the price if possible. Please keep in mind that others may offer goods, but cannot provide consistently, or it may be a load that has been picked over. In any case, please let us know.

Q: What are the returns, exchanges and refund policies?

A: Please read more: return and exchange policies.

Q: Do you supply a catalog?

A: No - Because we are continually updating our website, with new products we are not able to supply a printed catalog.

Q: What Payment type can I use?

A: We accept Western Union, MoneyGram and Bank transfer. 

Q: How long will it take to receive my order?

A: All of our items are shipped within 5-7 business days. Almost all of our orders are proccessed within 1-2 business days. All customers will receive their orders according to the shipping method chosen.

Q: What shipping method do you use?

A:  EMS shipping.

Q: Which Address can I use as my shipping Address?

A: We prefer to ship all items to the customers billing address.

We will also accept the customers work address if requested.

Q: Do you ship internationally?

A: Yes. We ship internationally through EMS. Charges for customs clearance are not included. ALL charges, duties, and taxes will be billed to the customer. We will provide you with a tracking number and carrier we used. We are not liable for any lost, stolen or confiscated merchandise by customs and there is no refund on shipping or merchandise.

Q: Can I make a request for my order to be left in front of the door or anywhere else other then direct receiver?

A: NO. We only use delivery confirmation. NO EXCEPTIONS.

Q: Should I check my package before signing for it?

A: Yes! Please make sure to check all packages before signing to make sure that the package you received is not damaged or appears to have been opened.

Q: How do I find about my order?

A: Any information about your order can be found at your Previous orders at My Account or email us at  sales@okaysports.com

Q: Why is my order pending?

A: Your order can be pending for 2 reasons:

1. The name of the receiver does not match the billing information provided by the customer.

2. Product is currently unavailable but is expected to be in stock within 5-7 days.

To change this status, please e-mail us and provide us with the correct information. Or please choose another item if the one you chose before is unavailable.

Q: How do I know if my order went through or has been declined?

A: If your order has been declined an e-mail will be sent from us notifying you that your order did not go through.

Q: I'm looking for an item that's not on your website. Can I specially order it through okaysports.com?

A: Yes, we will try our best to help you! Please contact our salespersons freely at sales@okaysports.com, we will reply you at once get your mail.

Q: Do you sell wholesale?

A: Yes, we do sell wholesale! 

More wholesale deals are available. Please email: sales@okaysports.com

Q: I Have Other Questions, Whom Should I Address It To?

A:Please e-mail all your questions to: sales@okaysports.com

The products sold here are NOT AUTHENTIC and cannot be represented or re-sold as genuine. Okaysports.com All Rights Reserved.